DOMESTIC ORDERS

Orders placed by 2pm PST will be processed and shipped that day. Orders placed Saturday and Sunday will be processed on the following Monday. Order processing will not take place on major US holidays, Thanksgiving, Christmas Day, New Years Day.

For an accurate estimate of shipping cost, begin the checkout process (no credit card required) to automatically calculate cost based on item(s) weight and destination.

PLEASE NOTE: Large or heavy furniture items are available for local pick up and local delivery at our Palm Desert, CA location only. Local delivery fee of up to $75 may apply, and will be charged separately upon coordinating delivery.  

*For Alaska or Hawaii orders, please allow 6-10 business days for standard shipping (Parcel Post) and 2 to 3 business days for express shipping (Priority).

*At this time we do not ship to PO Boxes.

 

INTERNATIONAL ORDERS

We currently ship internationally to the following territories:

  • Australia & New Zealand
  • Canada
  • Czechia
  • France
  • Germany
  • Hong Kong
  • Portugal
  • Singapore
  • Spain

*If your country isn’t listed, please e-mail us at info@houseoflolo.com to ask if shipping is available.

CUSTOMS: Please note that you will be responsible for all duties, tariffs, and taxes charged by your own country. All transactions will be in U.S. dollars.

*All international shipping costs are calculated by weight and shipping distance. Orders will arrive within 7-10 business days depending on location.

POSSIBLE DELAYS for international shipments subject to customs clearance procedures can cause delays beyond original delivery estimates.

*If you have special delivery instructions, just include a note in the Comments box upon placing your order. We’ll do our very best to accommodate your needs.

*Please note: apothecary products, furniture and some oversized items are not available for shipment outside the US due to size and customs restrictions.

Questions? Or, if you prefer to order directly from the house of lolo boutique, you can email us at info@houseoflolo.com or call us at 503.224.5240 Monday to Sunday 11am to 5pm PST.

ACCEPTED FORMS OF PAYMENT

We accept Visa, MasterCard, American Express, Apple Pay, PayPal, Afterpay and Shopify Payments.

Your billing address MUST match your credit card information to place an order with houseoflolo.com. Your shipping address may be different.  Address verification is a precautionary measure we take to ensure your safety and prevent fraud. Phone and online shopping does not allow us to request traditional forms of identification, e.g. a driver’s license, like a standard walk-in retail outlet. Instead we conduct address verification though your credit/debit card issuer to confirm your identity and verify the validity of your purchase, thereby ultimately protecting your credit.